Cyber security - Panasonic Australia
Effective from 4 March 2026.
This page provides information on Panasonic’s cyber security approach for connected products, including how we display each product’s security update support period and how to report security vulnerabilities.
In Australia, mandatory cyber security requirements now apply to most consumer smart devices manufactured on or after 4 March 2026. These requirements are designed to improve the security of connected products and help consumers make informed purchasing decisions. For in-scope products, these include the use of unique passwords, a published process for reporting security issues, and clear disclosure of each product’s security update support period.
Panasonic ensures that in‑scope products meet these requirements and follows established international best‑practice standards for consumer device security.
For all in-scope products manufactured on or after 4 March 2026, Panasonic prepares and retains a statement of compliance in accordance with Australian cyber security regulatory requirements.
Statements of compliance
A statement of compliance Panasonic prepares for each in-scope product manufactured on or after 4 March 2026, includes:
- Product identification information
- Manufacturer details
- Confirmation that the product complies with applicable Australian cyber security requirements
- The applicable security update support period
Statements of compliance are prepared for in-scope products, retained for a minimum of five years, and made available upon request.
Which products are covered?
The Australian cyber security rules apply to certain consumer smart devices that connect directly or indirectly to the internet.
Some products are excluded from these rules, such as mobile phones, tablets, laptops and desktop computers.
Security-update support period
For in‑scope connected products, Panasonic publishes a security‑update support end date on the product page.
This is the length of time the device will receive security updates that fix security vulnerabilities in software or hardware.
Important:
Security‑update support is about cyber security, not warranty. Your product warranty and consumer rights remain unchanged, regardless of the security‑update support period. Once published, a security update support period will not be shortened. If support is extended, the updated end date will be reflected on the product page.
Where you will see it:
The support end period is shown on the product’s page on the Panasonic website.
If a product does not display a security‑update end date, it means that product is not included in the cyber security rules.
Password protections
For Panasonic devices that use a password, the new rules remove default or easily guessed passwords and enforce stronger password practices.
This helps keep devices more secure and reduces the risk of unauthorised access.
Where to find the support end date
Shown on the product’s page.
Products without a listed end date are not included in the cyber security rules.
Contact Panasonic Australia
To report any issues regarding your Panasonic or Technics product, visit the Support page or contact our call centre, here: au.panasonic.com.au/support/contact-us
For cyber security-specific vulnerability reporting, please use the dedicated security reporting process outlined below.
Report security bugs and vulnerabilities
If you are a security researcher or a customer who has identified a potential security issue, please report it to the Panasonic Product Security Incident Response Team through the following page: