Cookies Policy

General

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer, if you agree. These cookies allow us to distinguish you from other users of our website, they help us to provide you with the best possible experience when you browse our website and also allow us to make improvements. Cookies improve your browsing experience by:

  • Remembering settings, so you don’t have to keep re-entering them whenever you visit a new page.
  • Remembering information you’ve given (e.g. your postcode) so you don’t need to keep entering it.
  • Analysing how you use the website to improve the way it works for you, to make sure that you find what you’re looking for easily, and to ensure it meets your needs.
  • Monitoring the efficiency of our advertising.

1. What cookies we use and how we use them

1.1 Measuring website usage

Third party cookies

The following cookies are set by WordPress:

SourceCookie NamePurpose1st or 3rd partyDuration

WordPress

wordpress_ 81162f50085a5fa5ed 7d14618e60d5d5On login, WordPress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the admin console area, /wp-admin/3rd Party14 days

WordPress

wordpress_ logged_in_ 81162f50085a5fa5ed7 d14618e60d5d5After login, WordPress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.3rd Party14 days

WordPress

wp-settings-1WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.3rd Party14 days

WordPress 

wp-settings-time-1WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.3rd Party14 days

Google Analytics

We use Google Analytics to collect information about how people use this site. We do this to make sure it is meeting its users’ needs and to understand how we could do things better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your name or address so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

The following cookies are set by Google Analytics (Universal Analytics):

SourceCookie NamePurpose1st or 3rd partyDuration

Google Analytics

_gaThis cookie is used to identify unique users.1st party2 years

Google Analytics

_gidThis cookie is used to identify unique users.1st party24 hours

Google Analytics

_gatThis cookie is used to throttle the request rate.1st party1 minute

Google Analytics

_dc_gtm_ e.g._dc_gtm_UA-123456-12This cookie is used to throttle the request rate.1st party1 minute

The following cookies are set by Google Analytics(Classic Google Analytics):

SourceCookie NamePurpose1st or 3rd partyDuration

Google Analytics

_utmaThis cookie is used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing _utma cookies exist. The cookie is updated every time data is sent to Google Analytics.1st party2 years from set/update

Google Analytics

_utmtThis cookie is used to throttle the request rate.1st party10 minutes

Google Analytics

_utmbThis cookie is used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exist.This cookie is updated every time data is sent to Google Analytics.1st party30 minutes from set/update

Google Analytics

_utmcThis cookie is not used in .ga.js. Set for interoperability with urchin.js. Historically this cookie operated in conjunction with the _utmb cookie to determine whether the user was in a new session/ visit.1st partyEnd of browser session

Google Analytics

_utmzThis is a campaign cookie which is used to store the traffic source or campaign that explains how our users reach our site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics..1st party6 months from set/update

Adobe Analytics/Adobe Target/Adobe Audience Manager

We use Adobe Analytics, Adobe Target and Adobe Audience Manager to collect information about how people use this site. We do this to make sure it is meeting its users’ needs and to understand how we could do things better.

Adobe Analytics, Adobe Target and Adobe Audience Manager store information about what pages you visit, how long you are on the site, how you got here and what you click on.

The following cookies are set by Adobe Analytics, Adobe Target and Adobe Audience Manager:

SourceCookie NamePurpose1st or 3rd partyDuration

Adobe Analytics

AMCV_###@AdobeOrgThis cookie is used to identify a unique visitor.1st party2 years

Adobe Analytics

s_ccThis cookie is used to determine if cookies are enabled.1st partySession

Adobe Analytics

s_sessThis cookie is used to collect the previous link, percentage of pages viewed, a cookies enabled flag and some more on plugins installed in the browser.1st partySession

Adobe Analytics

s_persThis cookie is used to collect information about the usage of our site.1st party2 years

Adobe Analytics

s_viThis cookie is used to identifies repeat visits by you to our website.1st party2 years

Adobe Analytics

s_viThis cookie is used to identifies repeat visits by you to our website.1st party2 years

Adobe Analytics

s_fidThis cookie is used to identify a unique visitor if the standard s_vi cookie is unavailable..1st party2 years

Adobe Target

mboxThis cookie is used to identify a unique visitor.1st party2 years

Adobe Audience Manager

demdexThis cookie is used to identify a unique visitor.3rd party180 days

Adobe Audience Manager

DSTThis cookie is used to contain sets of destination IDs of data provider.3rd party180 days

Adobe Audience Manager

dextpThis cookie is used to record the last time it made a data synchronization call.3rd party180 days

Adobe Audience Manager

aam_uuidThis cookie is used to identify a unique visitor.1st party1 month

Turn off anonymous Adobe Analytics cookies:
https://sgw-analytics.panasonic.com/optout.html

Turn off anonymous Adobe Target cookies:
http://panasoniccorporation.tt.omtrdc.net/optout

Turn off anonymous Adobe Audience Manager cookies:
http://www.demdex.net/demoptout.jpg

Facebook

On our pages we integrate plugins of the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA).

You recognise the Facebook plugins by the Facebook logo or the “Like-Button” (“Like it”) on out pages. When visiting our pages, the plugin will create a direct connection between your browser and the Facebook server. Facebook will receive information that you visited our pages with your IP address. If you click the Facebook “Like-Button” while you are logged into your Facebook account, you are able to link the content of our pages with your Facebook profile. Facebook will be able to assign the visit on our pages to your user account. We want to point out, that we, as provider of this webpage, have no knowledge of the content of the transmitted data or about the usage of such data by Facebook. You can find further Information about this in the privacy policy of Facebook. If you don’t want Facebook to assign your visit on our web pages to your Facebook user account, please log off from your Facebook user account.

The following cookies are set by Facebook:

SourceCookie NamePurpose1st or 3rd partyDuration

Facebook

datrWhen a web browser accesses facebook.com (except social plugin iframes), the cookie helps Facebook identify suspicious login activity and keeps users safe.3rd Party2 years

Facebook

luThis cookie helps protects people using public computers.3rd Party2 years

Facebook

pWhen a web browser accesses facebook.com (except social plugin iframes), the cookie helps Facebook identify suspicious login activity and keeps users safe.3rd PartyUpon closing the browser

Facebook

c_userThis stores a Facebook user ID.3rd Party1 month

Facebook

xsThis is a Facebook authentication cookie.3rd Party1 month

Facebook

actThis cookie helps Facebook monitor site performance.3rd PartyUpon closing the browser

AddThis

We use a cookie associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.

SourceCookie NamePurpose1st or 3rd partyDuration

AddThis

__atuvcThis cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.3rd Party2 years

2. Improving our email marketing

We use cookies to track, measure and improve our email marketing to customers. If you have opted in to receive emails from us, our cookies will:

  • Help identify you the next time you visit our site so that, for example, you won’t have to re-fill in forms with your details
  • Help identify you if you respond to an email from us
  • Understand your interest in our website so we can provide you tailored content via email
SourceCookie NamePurpose1st or 3rd partyDuration

Eloqua

ELOQUA CookieTrack, measure and improve our email marketing to customers.3rd PartyCookie doesn’t expire

3. Surveys

From time to time we may run on-site surveys for various purposes, including to:

  • Develop an understanding of who is coming to the site and for what purposes;
  • Understand levels of satisfaction in relation to purpose of visit and visitor groups; and
  • Capture visitor likes, dislikes, wants and needs.
Example NamesTypePurpose

cf, R_XXXXXX, P_XXXXXX

Persistent, Third Party CookieTo prevent users from taking the same survey multiple times. If a visitor does not wish to be tracked by this cookie, they can opt out via the following link:
https://www.surveymonkey.com/mp/policy/privacy-policy/

pt, cfu, cookies starting with “SS”

Persistent, Third Party Cookie

To test new or different content and features with subsets of users and keep track of what content to display to these users. If a visitor does not wish to be tracked by this cookie they can opt out via the the following link:
https://www.surveymonkey.com/mp/policy/privacy-policy/

_msuuid, trgp, trgs, btpdb

Persistent, Third Party CookieTo market Survey Monkey to you on third party websites. For example, if you visit our website, you may then see an advertisement for Survey Monkey on certain third party websites you visit in the future. If a visitor does not wish to be tracked by this cookie they can opt out via the following link:
https://www.surveymonkey.com/mp/policy/privacy-policy/

4. OLAPIC – User Generated Content Widget

OLAPIC uses cookies to analyze the interactions of end users with their services - including sales - on the websites of those customers who have chosen to implement them. Users can control the use of cookies through the browser they use. If users disable cookies, they can still continue to use OLAPIC services, but the possibility of using some functions or areas of these services may be limited.

Widget 1: analyticsId
Type: Permanent
Purpose: We use cookies to analyze end user interactions with our Services and purchases on the sites of those Customers who have chosen to implement them. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use the Services, but your ability to use some features or areas of our Services may be limited.
Lifetime: The cookie expires within 30 days from the last browser refresh.
how to disable it: Disable through the browser settings

Widget 2: __olapicU
Type: Third-party
Purpose: We use cookies to analyze end user interactions with our Services and purchases on the sites of those Customers who have chosen to implement them. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use the Services, but your ability to use some features or areas of our Services may be limited.
Lifetime: The cookie expires within 30 days from the last browser refresh.
how to disable it: Disable through the browser settings

5. How to manage cookies

If you continue with your visit to this site, you consent to the use of our cookies. Alternatively, you have options to manage the cookies that you want to accept from this site which we have detailed below.

Browser settings:

Most browsers can be altered to prevent your computer from accepting cookies, although this may mean that some of the features of this site (and other sites) will not work properly and may restrict your user experience.

These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.

Turn off anonymous Google Analytics cookies:

You can install a Google Analytics browser “plug in” to prevent the website sending information about your visit to Google Analytics. More information about this can be found below.

Other useful links

If you would like to find out more about cookies and their wider use, you may find the following links of interest: