FAQ

Below are listed several questions that are frequently asked. Browse the list and you may find the answer to your question. If not, please contact our Customer Service team. We are more than happy to help.

GENERAL QUESTIONS

Where Can I Listen to the Products?

Please contact your local dealer where you will be able to arrange a demonstration. Also please look at the Shows and exhibitions section where you will be able to see any Shows where Technics will be exhibiting.

Where Can I purchase Technics Products?

Please contact us to find your nearest Technics dealer.

Can I purchase each component separately?

Yes both the C-700 and R1 components are available separately.

Some products are heavy. Can I request delivery and installation?

Yes. Please check with you local dealer for details.

How can I update the firmware in my Technics product?

Please check the Firmware update page of the website.

How Can I arrange for my Technics product to be serviced?

Please check the Support section of the website.

Where can I download the Technics Music App for my smartphone?

Please follow the links from the Download section of the Support section of the website.

Where can I purchase High Resolution Audio music?

Technics Tracks offers a large number of both High Resolution and CD quality audio tracks for download.
*Technics Tracks is currently available only in the UK and Germany.

Headphone-Notice: RP-HD605N/610N, EAH-F70N

Please note, there were an isolated number of carry cases packaged with the models Panasonic RP-HD605N/RP-HD610N and Technics EAH-F70N that had a small amount of adhesive residue remaining on the inner pocket after manufacturing which may result in mould.
Analysis from the testing of the residue by an external laboratory confirms it is unlikely (low risk) to affect human health.
Consumers who have purchased this product and feel they may be impacted, should contact us via their preferred method from the options below. We will exchange your carry case at no additional cost.

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