Product FAQ

Before requesting service, make the following checks. If you are uncertain about some of the check points, or if the solutions indicated in the following guide does not resolve the issue, then consult your dealer for instructions.

Reference Class R1 Series
Stereo Power Amplifier / SE-R1
Network Audio Control Player / SU-R1
Reference Class SP-10R, SL-1000R, SH-TB10
Direct Drive Turntable / SP-10R
Direct Drive Turntable System / SL-1000R
Tonearm Base / SH-TB10
Grand Class SL-1200GAE, SL-1200G, SL-1200GR
Direct Drive Turntable System / SL-1200GAE, SL-1200G, SL-1200GR
Grand Class G30 Series
Network Audio Amplifier / SU-G30
Music Server / ST-G30, ST-G30L
Grand Class SU-G700
Stereo Integrated Amplifier / SU-G700
Premium Class C700 Series
Stereo Integrated Amplifier / SU-C700
Network Audio Player / ST-C700
Network Audio Player / ST-C700D
Compact Disc Player / SL-C700
Premium Class OTTAVA™ SC-C500
CD Stereo System / OTTAVA™ SC-C500
Premium Class SU-C550
CD Stereo Amplifier / SU-C550
Premium Class OTTAVA™ƒ SC-C70
Compact Stereo System / OTTAVA™ƒ SC-C70