This Privacy Notice is intended to tell you how we use any information we collect about you (called Personal Data as defined below) and what your rights and our obligations are in relation to the processing of your Personal Data, in accordance with the European data protection legislation and, as from 25 May 2018, the General Data Protection Regulation (the “GDPR”).
This Privacy Notice applies to the use of our websites (collectively, our “Services”) and will apply whether you access our Services using a computer, mobile phone, tablet, TV or other devices.
If you are a California resident, additional privacy notice applies to you, in accordance with theCalifornia Consumer Privacy Act. Please see Appendix in the link below.
Please click on the links below for further information on our privacy practices:
For the purposes of this Privacy Notice, "Personal Data" consists of any information that relates to an identified or identifiable individual (such as you). For example, information which identifies you may consist of your name, address, telephone number, photographs, payment details, a specific Panasonic product/device identification number that you purchased, location data, an online identifier (e.g. cookies and your IP address). Information which does not identify you on its own but that we link to you also qualifies as Personal Data.
Some Services we offer enable/require you to directly provide us with Personal Data relating to you.
We collect information about your use of our Services through software on your Panasonic product/device and other means, or your use of our online applications. For example, we collect:
We may receive Personal Data relating to you from third parties, and described below.
We recommend that you become familiar with Facebook functioning so as to know how you can control your Personal Data and its sharing by Facebook with us using any privacy setting in your Facebook account.
We are not allowed to process Personal Data if we cannot rely on a valid legal ground. Therefore, we will only process your Personal Data when:
We may use the Personal Data we collect for the following purposes:
We may disclose your information to the following entities:
A number of Panasonic's Services give you the option and ability to upload and share certain Personal Data, such as, messages, photos, videos and other content. Any Personal Data that you choose to upload and share on a publicly accessible website, application or Community Postings may be viewed and accessed by others. As such, you should always exercise caution when using such Panasonic Services.
The Personal Data that we collect from you may be stored and processed in your region, or transferred to, stored at or otherwise processed outside the European Economic Area ("EEA"), including but not limited to Japan, USA or in any other country which do not offer an adequate level of data protection as recognised by the European Commission and where Panasonic or its Affiliates, subsidiaries or service providers maintain facilities.
Where we transfer your Personal Data outside the EEA, we will ensure that suitable safeguards such as appropriate transfer agreements and mechanisms (such as the EU Model Clauses) are in place to help ensure that our third party service providers provide an adequate level of protection to your Personal Data. You may request additional information in this respect and obtain a copy of the relevant safeguards upon request through sending a request to the contact indicated in section 8 below.
Panasonic have put in place appropriate technical and organisational measures to safeguard the Personal Data we collect in connection with our Services. These measures take into account:
The purpose thereof is to protect against accidental or unlawful destruction or alteration, accidental loss, unauthorized disclosure or access and against other unlawful forms of processing.
However, please note that although we take appropriate steps to protect your Personal Data, no website, product, device, online application or transmission of data, computer system or wireless connection is completely secure and therefore we cannot guarantee the security of your Personal Data.
[■All Personal Data you provide to us is stored on our secure servers. Any payment transactions [■carried out by us or our chosen third-party provider of payment processing services, will be encrypted [■using Secured Sockets Layer technology]. Where we have given you (or where you have chosen) a password that enables you to access certain Services, such as your ‘My Panasonic Profile’ or your eShop account, you are responsible for keeping this password confidential and we ask you not to share your password with anyone.
Information security, including the protection of Personal Data is organized in a global Panasonic Program called “Information Security Management” (ISM). The related aim, standards and implementation measures are organized in globally valid policy, standards and guidelines. All central European IT systems are externally assessed and fall under the information security management rules applicable under the ISO 27001 certification. The program in all its parts follow a strong yearly PDCA (Plan-Do-Check-Act) approach to secure the confidentiality, integrity and availability of all data (including your Personal Data) for the whole information lifecycle from collection to destruction of such data.
Certain Services include social networking, chat room or forum features. You should ensure that when using these features that you do not submit any Personal Data that you do not want to be seen, collected or used by other users.
Panasonic will collect, store and process your Personal Data in accordance with your rights under any applicable data protection laws.
Your rights under the GDPR include, the right to access a copy of your Personal Data, the right to request the correction or the update of any inaccurate Personal Data and the right to object to the processing of your Personal Data under the conditions set out in the GDPR.
You also have the right to request the erasure of your Personal Data and, where you have consented to the processing of your Personal Data, you have the right to withdraw such consent at any time (without this withdrawal affecting the lawfulness of the processing prior to such withdrawal). In addition, you also have the right to data portability in certain cases. This is the right to request the return of the Personal Data you have provided to us in a structured, commonly used and machine-readable format and to request the transmission of such Personal Data to a third party, without hindrance from us and subject to your own confidentiality obligations.
If you wish to exercise any of the above rights, please contact us by using any of the communication means below. When doing so, please provide us with a proof of your identity for identification purpose. *
If you are not satisfied with how we process your Personal Data, you may also file a complaint with the competent supervisory authority, in addition to your rights outlined above.
We will retain your Personal Data for the period necessary to fulfil the purposes for which your Personal Data has been collected as outlined in this Privacy Notice unless a longer retention period is required by law. When your Personal Data is no longer required for the purpose it was collected or as required by applicable law, it will be deleted and/or returned to you in accordance with applicable law.
We and other Panasonic Affiliates may use your Personal Data (such as your contact details (e.g. name, address, email address, telephone number)) to send you marketing-related correspondence by mail, email, telephone and/or text message (such as SMS) related to Panasonic products, devices and other Services in accordance with your email and contact preferences in your [■My Panasonic Profile] or as you otherwise agree to.
When you purchase Panasonic products or device, contact our customer support representatives, create an account or profile for one of our Services (such as a ‘My Panasonic Profile’ or eShop account), or subscribe to one of our Services, you may be given the opportunity to opt-in to (or where permitted by applicable law, opt-out of) the receiving of such marketing-related correspondence.
We do not share Personal Data with third parties for the third parties’ marketing purposes.
To opt out of receiving marketing-related correspondence from Panasonic, please update your email and contact preferences in your My Panasonic Profile or click "Unsubscribe" from any marketing or promotional email or text message (such as SMS) you receive from us.
Panasonic may change this Privacy Notice from time to time. The “Date last updated” mention at the bottom of this page states when the notice was last updated and any changes will become effective upon our posting of the revised Privacy Notice.
Where required by applicable law, we will request your consent to any such changes. We will provide this notice by email or by posting notice of the changes on the Panasonic website or through any relevant Services.
Panasonic Marketing Europe GmbH, Hagenauer Strasse 43, 65203 Wiesbaden, Germany, acts as representative of the data controller if you reside in a member state of the European Economic Area.
If you have any questions regarding the collection, processing, or use of your Personal Data, please contact:
Panasonic Marketing Europe GmbH, Hagenauer Strasse 43 65203 Wiesbaden Germany
Or by email: email@example.com
Date last updated: [Dec.] 2019